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Kozy Couch

<p><span style="font-family: Arial,Helvetica,sans-serif;">We accept all major credit cards (VISA, Mastercard, AMEX, Discover, Diners Club), PayPal, Apple Pay, Google Pay, Meta Pay, and ShopPay (including Buy Now Pay Later installments).</span></p>

We accept all major credit cards (VISA, Mastercard, AMEX, Discover, Diners Club), PayPal, Apple Pay, Google Pay, Meta Pay, and ShopPay (including Buy Now Pay Later installments).

What payment methods do you accept?

Payment Methods

What can I do if my order arrives damaged?

Orders

What is the cost of shipping?

Do you ship to APO/FPO/DPO addresses?

Do you ship to Alaska or Hawaii?

Do you ship internationally?

My shipment was not delivered. What do I do?

Shipping + Delivery

What comes with my Kozy couch?

How long can I keep my Kozy in the box?

What is the Kozy made out of?

Is the foam safe?

Should I let my Kozy Couch “relax” after unboxing?

Can I wash my Kozy? What if it gets stained?

Is there a product guarantee?

Product

What is your return & refund policy?

What is your cancellation policy?

Returns & Cancellations

What is Route and Green Package Protection?

How Does Route Work?

How Does Route Process Refunds or Reorders?

When Should I File a Claim?

What if My Order Never Arrives or is Stolen?

What if My Order Arrives Damaged?

How Do I File a Claim for my Lost, Damaged, or Stolen Order?

What are Route’s Terms and Conditions?

Is Route a Licensed Insurance Company?

Route Shipping Insurance

What payment methods do you accept?Updated 9 months ago