Can't find what you're looking for? Just email us!

--> Back to the site 

Kozy Couch

Shipping is on us! Shipping within the contiguous United States is always free! We do ship to Alaska and Hawaii for the following shipping costs:<ul><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Single Kozy - $50</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Double Kozy - $85</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Cover - $15</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Wedge - $20</li></ul>

Shipping is on us! Shipping within the contiguous United States is always free! We do ship to Alaska and Hawaii for the following shipping costs:.

What is the cost of shipping?

Shipping + Delivery

What can I do if my order arrives damaged?

Orders

Do you ship to APO/FPO/DPO addresses?

Do you ship to Alaska or Hawaii?

Do you ship internationally?

My shipment was not delivered. What do I do?

What comes with my Kozy couch?

How long can I keep my Kozy in the box?

What is the Kozy made out of?

Is the foam safe?

Should I let my Kozy Couch “relax” after unboxing?

Can I wash my Kozy? What if it gets stained?

Is there a product guarantee?

Product

What is your return & refund policy?

What is your cancellation policy?

Returns & Cancellations

What payment methods do you accept?

Payment Methods

What is Route and Green Package Protection?

How Does Route Work?

How Does Route Process Refunds or Reorders?

When Should I File a Claim?

What if My Order Never Arrives or is Stolen?

What if My Order Arrives Damaged?

How Do I File a Claim for my Lost, Damaged, or Stolen Order?

What are Route’s Terms and Conditions?

Is Route a Licensed Insurance Company?

Route Shipping Insurance

What is the cost of shipping?Updated 7 months ago