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Everything you need to know about placing an order with Kozy Couch.


Can I return my Kozy?

The Kozy is delivered sealed directly from our headquarters to ensure quality and safety. The Kozy cannot be returned once the packaging is opened due to safety concerns. We do accept returns for fully sealed, unopened couches. Returns must be initia

Can I cancel my order?

Kozy couches ordered on pre-order cannot be cancelled after 5 business days. Regular orders can be cancelled at any time before shipment. Once the shipping label is printed, the order cannot be cancelled.